Best Self Build Lender

For this category, judges will be looking at how Lenders have implemented a product that has addressed the financial needs of self builders.

Judging will be in 3 stages:

• Firstly the product will be scored against an industry-specific framework
• Secondly judges will consider the Lender’s commitment to and impact on the sector
• Thirdly a customer satisfaction survey will be run online. Lenders will be given an email link that they can send to customers, encouraging them to participate and this will also be sent to all Build It readers and BuildStore customers.

Note: This is not a popularity contest, only customers which have had a mortgage within the last 3 years can comment on the service they received from their lender.  The scores received in this survey account for one third of the overall score, with judges marks counting for two thirds, meaning that you have to impress the Judges to win!